- We respect your privacy
1.1. Your privacy is important to us. We take our responsibility for your privacy seriously and share responsibility for the security of your personal information with you, as set out in this policy.
1.2. By using our website at https://PowerMaintenance.com.au/ which is owned and operated by PowerMaintenance Pty Ltd (ABN: 88 160 605 756), herein referred to as “PowerMaintenance” or “we” or “us”, you consent to this policy.
1.3. ‘Personal Information’ is the information we hold which is identifiable as being about you.
- Collection of personal information
2.1. We will, from time to time, receive and store the personal information you enter on our website, provided to us directly or given to us in other forms.
2.2. When you:
2.2.1. Submit a form, send us an email, or make a purchase on the website, we collect personal information about you including your name, email address and contact information.
2.3. We may collect additional information at other times, including but not limited to, when you provide feedback, provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
- Use of your personal information
- Sharing and disclosure
4.1. We may share your information with service providers that we engage to deliver our services to you. We share information with technology and marketing support partners such as AWS, Facebook and Google. By signing up though our website, you consent to our use and disclosure of your personal information in the way we have described in this policy.
4.2. We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or response to a law enforcement agency request.
- Security of your personal information
5.1. We are committed to ensuring that the information you provide us is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
- Storing your personal information
6.1. We store your personal information using industry standard security measures. Our support partners may store your information outside Australia and are subject to different privacy policies.
- Access to your personal information
7.1. You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). if you would like a copy of the information, which we hold about you or believe that the information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us at
7.2. We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
- Links to other websites
8.1. This policy does not apply to any use of websites that we link to on this website. You should review and accept the privacy policies that apply to those sites and you should not rely on us to do that on your behalf.
9.2. We can also log the internet protocol address (IP address) of visitors to our Website so that we can work out the countries in which the computers are located.
9.3. We collect information using “cookies” and other tracking technologies for the following reasons:
9.3.1. to help us monitor the performance of our Website so that we can improve the operation of the Website and the services we offer;
9.3.2. to provide personalised services to each user of our Website to make their navigation through our Website easier and more rewarding to the user;
9.3.3. to sell advertising on the Website to meet some of the costs of operating the Website and improve the content on the Website; and
9.3.4. when we have permission from the user, to market the services we provide by sending emails that are personalised to what we understand are the interests of the user
9.4. Even If you have permitted us to send you emails, you can, at any time, decide not to receive further emails and will be able to “unsubscribe” from that service.
9.5. In addition to our cookies, we may also use various third-parties cookies to report usage statistics of the Website, deliver advertisements on and through the Website and so on.
10.1. While we take the measures outlined in this policy to protect your personal information, we will not have any liability arising from any unauthorised access to your personal information.
11.1. If you have a question or complaint about this policy, or would like to know what personal information we store, you can contact us on Legal@powermaintenance.com.au